Leep

A group of individuals sitting around a table in a meeting room. Their faces are obscured for privacy. The room has a casual, collaborative atmosphere with colorful sticky notes on the wall and papers scattered on the table. Some individuals appear to be in conversation while others are looking at their phones or documents in front of them.

Today, when everything from buying diapers to applying for jobs happens online, what are the social and economic disadvantages of being offline? Leep is an Australian nonprofit aiming to close the digital divide through volunteer mentorship.

A group of six individuals around a conference table engaged in what appears to be a discussion or meeting. Their faces are obscured for privacy. The table is scattered with papers, water bottles, and pens, indicating an active work session. A whiteboard covered with colorful sticky notes is visible in the background, suggesting brainstorming or project planning activities. One individual at the head of the table is gesturing with their hands, possibly explaining a point or leading the conversation.

A group of five individuals in a meeting room, standing and facing a wall covered with colorful sticky notes. Their faces are obscured for privacy. There is a whiteboard on the wall with some text that is not legible from this angle. The room has large windows allowing natural light to enter, and there’s a closed door visible in the background

In partnership with other digital literacy organisations, Leep hosted a digital mentorship forum with three ideation workshops. Our team in Sydney was approached to design and facilitate the workshops, with the ultimate goal of finding outreach solutions for Leep. The team kicked things off with an alignment meeting to understand Leep’s organisational challenges and desired outcomes from the workshops. We followed up by interviewing Leep staff and their volunteer digital mentors.

We landed upon three key questions to explore in each workshop.

1) How do we motivate learners to learn a broad range of skills?
2) How do we recruit mentors?
3) How do we train and retain digital mentors?

In the design thinking workshops that our team facilitated, we identified creative outcomes that the participants ideated themselves.

SDG 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Leep provides training to learners who previously lacked access to digital mentorship and education.

Client

Leep

Industry

Nonprofit

Studio

Sydney

Melbourne

Project team

Mariel Sarria

Annabelle Pound

Offerings

Design Research

Leep

SDG 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Details

Client

Industry

Studio

Project team

Offerings

Get in touch

Annabelle Pound